Join us as Mallori Steel and Shonda Hodge unpack their journey in designing a game-based training course that has revolutionized the learning experience for novice support engineers. This innovative approach focuses on enhancing soft skills, employing elements like storytelling and micro-learning videos, and centered around five key communication skills.Don't miss this opportunity to learn how to develop a gamified learning experience from inception to implementation. This session inspires instructional designers and educators alike, with the potential to enhance your own training methodologies and designs.
