This session explores the difference between Performance Support and Traditional Training. Kearney will compare the pros and cons of both approaches for improving worker knowledge and skills, and examine case studies that illustrate the implications each learning method has for L&D Management, for learning itself, and for worker performance.
1. How does Performance Support differ from Training?
2. When it makes sense to consider Performance Support
3. What unique skills are needed to implement a Performance Support learning solution?
