Think of creating learning experiences like baking a cake. Every component – learning objectives, scenarios, graphic design, practice exercises, accessibility, knowledge checks, and game elements – are combined to make engaging and effective training. You need just the right balance to make it good, otherwise, your learners are put off by the training or think it is ok but forgettable. We all know this recipe by heart!
But what if you could turn your learning experience design skills into Master Chef quality? The secret ingredient to transform any training into an exceptional learning experience is … Empathy!
Sometimes we get caught up in all the other design components, tight timelines, and restrictive budgets that we forget about our learners. Who are they? What do they need? What do they feel about the topic? How will they engage with the course?
Empathy can help you reconnect with your learners and develop better learning experiences, and it does not have to take much more time or money. Empathy is an essential skill for learning experience designers.
When we understand the learner's perspective, we can create learning experiences that are relevant, inclusive, engaging, motivating, and supportive. In this session, you will learn about this powerful ingredient and how to use an empathy map to mix it into your design process. You will also learn how it helps your training better align with accessibility and business goals. You will walk away with the recipe and tools to transform your training into exceptional learning experiences that will make you a Master Chef LXD.
