IDEAL21 - The Inclusion, Diversity, Equity, and Accessibility for Learning Conference

Reducing Barriers in L&D through Empathy Mapping and Universal Design for Learning (UDL)

Suzanne Ehrlich & Michelle Bartlett

In this session, we will explore how the use of empathy mapping alongside UDL can promote inclusive mindset development and practice. Both gaps and opportunities will be discussed where organizations can identify ways to design more equitable experiences for all organizational members.